Activation
From payment to your first channel
Once your payment is confirmed, your kemo iptv login arrives by WhatsApp or email. This page explains what you receive and how to enter it without typos.
Activation in order
What happens, step by step
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Payment confirmed
We confirm receipt in the chat, so you know your order is moving.
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Login details sent
You receive your login and the setup guide for your device, by WhatsApp or email.
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Details entered in your app
You add the details to your player app, carefully, exactly as written.
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Channels load
The first load takes a minute or two. The TV guide may follow a little later.
Your login
Three ways your login can look
Different player apps ask for different things. We send the format your app needs; this is what each one means.
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Username, password and server
The most common format. Three fields: a username, a password and a server address that starts with
http://and usually ends with a port number such as:8080. -
Playlist link
One long web address, often called an M3U link, that you paste into the app. Copy it in full; a missing character breaks it.
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Device code or MAC address
Some apps show a code or MAC address on screen instead. Send it to us and we link your plan to that device.
Entering your details without typos
Nine out of ten activation problems are typing problems. TV remotes make it easy to slip, and some fonts make similar characters look identical.
- Usernames and passwords are case-sensitive: "Kemo" and "kemo" are different.
- Watch for look-alike characters: capital I and lowercase l, the letter O and the number 0.
- Do not add spaces. When you paste, check nothing was added at the start or end.
- Type the server address exactly, including http:// and the port after the colon.
- On a TV, a phone keyboard app or a USB keyboard makes long entries much easier.
Keep your login private. Sharing it outside your household can cause your plan to stop working and goes against our terms.
Activation errors
If the app will not accept your login
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If this happens
"Invalid username or password"
Try this first
Re-enter both fields slowly, checking capitals and look-alike characters. Copying from the message into the app avoids most mistakes.
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If this happens
"Server not reachable" or "connection failed"
Try this first
Check the server address and port, then confirm the device is online by opening any other app. Restarting the router often helps.
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If this happens
"Account expired" or "inactive"
Try this first
Your plan may not be active yet, or may have ended. Send us a screenshot and the name on your order, and we will check.
Activation questions
Check your email spam folder first, then message us in the same WhatsApp chat with the name on your order. We will resend the details.
Yes, you can sign in on more than one device. How many can play at the same time depends on your plan.
We confirm the start date when we send your login, so you know exactly when your plan ends.
Usually not; install the player on the new TV and sign in. Apps that use a device code or MAC address need us to update it, so message us the new code.
Want us to check your details?
Send a photo of the login screen (cover your password) and we will spot the problem.